Most independent pet stores in the United States don’t offer services to their customers. These services could include grooming, dog training, aquarium maintenance (personal / commercial), and delivery to name a few. Besides delivery, the other services can produce a high gross profit margin for your pet store. The large pet stores in the U.S. know how profitable pet services are to their bottom line.
Grooming can be expensive to initially set up and takes lot of space; if dogs are placed in cages after they are groomed. You could reduce the cost by offering to do a few dogs or better yet at the home where the dog stays. If you groom dogs at their residence, you could offered to delivered any products needed for the canine.
Training is profitable. You need space set aside for training. This space can be used for special events to make the most of this valuable real estate.
A pet store owner that I know would make more money with aquarium maintenance with commercial accounts than profit from the rest of the store. He would spend one day a week just doing this. This day happen to be a slow day for his pet store.
Having home delivery will help with large items such as large aquariums, large doghouses, and stands for large aquariums. Many people would prefer someone else handle this. This is mainly due to reduce the risk of damage or don’t have access to a large car / truck.
Having services in your pet store can be a huge profit maker. It is also a competitive advantage against much of your competition. In fact, this is one of the best ways to compete against the Petsmart & Petco’s of the world. If you are not providing services to your pet store customers, you are leaving plenty of sales and profits on the table.
Jerry Robertson
http://www.articlesbase.com/management-articles/make-your-pet-store-better-with-pet-services-132790.html
#1 by Lisa the Pooh on August 28th, 2009
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How come I get better service at the “punk” stores than a major department store?
The clerks are tattooed, pierced, hair dyed crazy colors, music is too loud to think– but the service is better than anyplace else!
Why is that??
Funnily enough, I look pretty suburban…
#2 by Mr Goodhi © on August 28th, 2009
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Because they enjoy working where they do?
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#3 by Grendel on August 28th, 2009
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They probably like your look,and the others don’t. Dept. store clerks don’t like anybody unless they have that "corporate/suburban" look.
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#4 by Laela on August 28th, 2009
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because they have less customers and they prob like t
their job/small store they work at
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#5 by Miss T on August 28th, 2009
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Because they enjoy what they do. They are down to earth, fun-loving people.
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#6 by SexyBiznatch on August 28th, 2009
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because theyre stoned
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#7 by Richard C on August 28th, 2009
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They are real people.
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#8 by Felix on August 28th, 2009
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they care about your business
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#9 by mouse on August 28th, 2009
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coz they r stoned
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#10 by Ralph on August 28th, 2009
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I agree with Miss T on this one. NO bs,just laid back
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